top of page

Terms & Conditions

 

These terms and conditions contain all the terms of your agreement with us relating to your purchase. No other written or oral statement (including statements in any brochure or promotional literature published by us) will be incorporated.

 

In the event that any of these terms are determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining terms.

PURCHASE

  • No sale shall be considered concluded until funds have been received by us and cleared by TechKinect's bank.

  • In the event of stock not being available, we reserve the right to either fulfill the order with a similar product of equal value or to refund the purchase amount less an administration fee of not more than 10% of the value of the original purchase. In such cases no refunds will be considered until we have had 30 working days to successfully fulfill the order.

  • All Pricing includes VAT, Pricing & Specifications Are Subject To Change Without Prior Notice, Ruling Rate Of Exchange Applies, Errors & Omissions Excepted (E&OE).

DELIVERY OF PRODUCT

  • No product will be dispatched until we have received full and last payment for the products ordered. Once payment has been cleared in our bank account we shall instruct the fulfillment of your order.

  • Such delivery is dependant on third parties and no representation is made the length of time for an order to be delivered. TechKinect expressly deny all responsibility related to the delivery of product and make no assurances of the condition in which the product shall arrive.

TRANSFER OF RESPONSIBILITY

Responsibility will be transferred from the time and date that the product is dispatched from our office. From the time that the product is in transit all goods will be considered the sole responsibility including insurance for the receiving party.

GENERAL TERMS OF WARRANTY

  • Except as expressly set forth in this limited warranty, TechKinect makes no other warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. .

  • Techkinect warrants that the hardware product and all internal components of the product that you have purchased from us are free from defects in materials and workmanship under normal use, unless otherwise stated.  The 48 hour limited warranty period starts on the date of order and valid for the period relevant to the product purchased.  TechKinect does not warrant that the operation of this product will be uninterrupted or error free. We are not responsible for any loss or damage that occurs, and it is your sole responsibly to ensure the periodic servicing and backup of your product and its data.

  •  This limited warranty does not apply to expendable parts or liquid damage. This limited warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective as a result of (A) accident, misuse, abuse, problems as a result of electrical power or other external causes, (B) by usage outside of normal usage parameters as stated by the respective manufacturer, (C) by service or modification by anyone who is not an authorized agent for the product.

  •  The warranty does not extend to (A) Operating system software, even if preloaded (B) Application software, even if preloaded.

WARRANTY PERIODS

  • All used and secondhand as well as new or just out of box equipment is supplied with a 48 hour warranty on the physical unit, and a 3 day DOA (dead on arrival) warranty on all batteries.  

  • Most equipment is supplied with the balance of the manufacturer's warranty and subject to the manufacturer's terms and conditions stated.

WARRANTY TERMS

  • Where stated "manufactures warranty", this will imply that the warranty is held by the respective manufacturer for a period, no more or no less than than which is stated on the original sales invoice and subject to the terms and conditions of the respective manufacturer.

  • This 48 hours limited warranty does not cover damage due to external causes, as stated in the general terms above. During the warranty period PC 

INITIATION OF WARRANTY CLAIM

  • In the event of a warranty claim where the warranty is a manufactures warranty, you have the option of submitting your product direct to the manufacturer, or via TechKinect.  

  • In the event of a warranty claim, where the warranty is held by TechKinect, the product must be returned to our facility for the warranty to be carried out.

  • Units must be returned in original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. 

  • TechKinect will ship the repaired or replacement products to you at your expense, only if and when all payments have been met.

  • No assurances are made as to the turn around times in performing a warranty claim. We expressly deny all responsibility related to all claims future and present made as a result of any work been carries our under warranty.  

  • Note that warranties are not transferable.

  • Before you ship the product(s) to TechKinect, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards.

  • TechKinect does not accept liability for lost data or software.

  • TechKinect reserves the right to withhold technical support for any reason whatsoever.

  • TechKinect also reserves the right to withhold services and product as a result of any payment dispute.

Changes to this Policy

 

TechKinect reserves the right to make amendments to this policy from time to time and will use reasonable efforts to notify data subjects of such amendments.

 

The current version of this policy will govern the respective rights and obligations between the data subject and TechKinect each time that the data subject access and use TechKinect's site.

 

Contacting Us

 

If you have any questions about these terms & conditions, please contact us.

bottom of page